Privacy Policy
Last Updated: June 2026
Orvàlia Dew LLC ("Orvàlia Dew," "we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our website, place an order, subscribe to our newsletter, or contact us.
Information We Collect
We may collect the following types of information:
- Contact information, such as your name, email address, shipping address, billing address, and phone number if provided.
- Order information, such as the products you purchase, shipping details, order history, and customer service requests.
- Payment-related information, which is processed through secure third-party payment providers. We do not store full payment card numbers on our website.
- Marketing preferences, such as newsletter subscriptions and email engagement.
- Information you choose to submit through forms, messages, customer support inquiries, or other communications with us.
- Technical information, such as your IP address, browser type, device information, pages visited, referring pages, and cookie or similar tracking identifiers.
How We Use Your Information
We use your information to:
- Process, fulfill, and ship orders.
- Send order confirmations, shipping updates, and customer service communications.
- Respond to questions, requests, and support inquiries.
- Operate, maintain, and improve our website and customer experience.
- Send marketing emails, editorial updates, and promotional communications when you have subscribed or where permitted by law.
- Help protect our website, customers, and business from fraud, unauthorized activity, or misuse.
- Comply with legal obligations and enforce our policies.
Cookies and Similar Technologies
We use cookies and similar technologies to support essential website functions, remember items in your cart, understand website traffic, improve the shopping experience, and support marketing or analytics tools.
You can adjust cookie settings through your browser. Please note that disabling cookies may affect certain website features, including checkout, cart functionality, or saved preferences.
Email Marketing
If you subscribe to our newsletter, you agree to receive emails from Orvàlia Dew, including product updates, launch notes, promotions, and editorial content. You may unsubscribe at any time using the unsubscribe link included in our emails. We will process unsubscribe requests in accordance with applicable law.
How We Share Information
We do not sell, rent, or trade your personal information for independent third-party marketing purposes.
We may share limited information with trusted service providers who help us operate our business, including website hosting and e-commerce providers, payment processors, shipping carriers, fulfillment partners, email marketing platforms, analytics providers, fraud-prevention tools, and professional advisors.
We may also disclose information if required by law, to protect our legal rights, to investigate fraud or security concerns, or in connection with a business transfer such as a merger, acquisition, or sale of assets.
Data Security
We use reasonable physical, technical, and administrative safeguards designed to protect personal information. However, no online transmission or digital storage system can be guaranteed to be completely secure.
## Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Policy, including order fulfillment, customer support, legal compliance, fraud prevention, accounting, and business recordkeeping.
Your Choices
You may unsubscribe from marketing emails at any time using the link in our emails. You may also contact us to request that we update or review certain personal information associated with your order or account, subject to legal and business recordkeeping requirements.
California Residents
If you are a California resident, you may have certain rights regarding your personal information depending on applicable law. You may contact us using the email below with privacy-related questions or requests.
Children's Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Third-Party Links
Our website may include links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third parties.
Contact Us
For questions about this Privacy Policy, please contact us:
Orvàlia Dew LLC
Email: orvalia.co@gmail.com
California, United States